Now, let’s imagine a different, more enjoyable scenario:
You walk into a familiar store, say “Hi” and they respond with a smile and “Hi, good to see you again. How can we help you today?” It’s a simple, yet extremely meaningful response, isn’t it?
This store is a lot more likely to sell you shoes.
You are more likely to send friends here for shoes.
Social media is the same way.
(Yes social also has people who just want to say “I like your shoes”. Invest in future sales with a simple “we are happy that you are happy”. )